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Please read this important message regarding our COVID-19 (coronavirus) financial readiness. We continue to devote the necessary time and resources to do our part to respond to this emerging public health issue. READ MESSAGE.

We appreciate your patience and understanding as we reopen our branch lobbies. The following lobbies are now open: Twin Lakes, Towne East, Towne West, Motor Bank, Downtown and South Seneca. The health and safety of our customers and employees will continue to remain our top priority. 

Southwest National Bank's
Coronavirus COVID-19 Financial Readiness

In light of the recent outbreaks of COVID-19 and recommendations from both local, national and global health professionals, Southwest National Bank is taking preventative measures to minimize the effect on our community. Staff at all of our locations and branches have been briefed on proper hygiene procedures and sick leave policies, and will remain vigilant and up-to-date on new information as it is released. We have also stocked the branches with soap, hand sanitizer and face masks.

We encourage our customers to utilize the numerous services we offer via our Anywhere Banking Tools. Below is a compiled list of all of the things you can do through our online services:

  • View account balances and transaction history
  • View images of checks and deposits
  • Access to eStatements
  • Bill Pay
  • Funds Transfers
  • External Transfers (prior approval required
  • Text Message Banking to receive balances, recent transactions and transfer funds
  • Anywhere banking through our MyBankNow mobile app
  • Deposit in a Snap! to make check deposits (enrollment and approval required)
  • 24-hour phone banking with access to your account information by calling (316) 831-8200

If you need guidance on setting up or using any of these services, please don’t hesitate to call our Online Banking Support at (316) 291-5201 or via e-mail at online.banking@southwestnb.com. You can also find more details on our website at www.southwestnb.com (under Personal, scroll down and hover over “Anywhere Banking Tools”).

We also encourage customers to limit the number of in-branch interactions; if you can, use the ATMs and drive-thru windows as much as possible. All of our drive-thru locations are open M-F 7:30 am to 6:00 pm, and Saturday from 8:00 am to 1:00 pm. Please contact one of our branch locations if you need to make an appointment or have further questions. Please click here for a full listing of branch locations and contact information.  

If you handle any cash, please wash or sanitize your hands after doing so, as cash can carry bacteria for several days. If possible, minimize the amount of cash you interact with by using a debit card, checks and/or online payments. 

We love our community and we are doing what we can to keep it safe. Please don’t hesitate to call with any comments, questions or concerns.

For the latest Information about coronavirus, visit the CDC website.

Additional Resources

The IRS has established a special section on their website Coronavirus Tax Relief with information regarding the economic impact payments, tax deadline changes and more.

Visit www.sba.gov for more on how an SBA loan can help during this COVID-19 crisis. For questions and to submit an application, please call (316) 291-5240 to speak to a Southwest National Bank Commercial Lender.