Contact Us Welcome to our Virtual Branch

Thank you for visiting our virtual branch! If you need any assistance, you can reach out via chat, phone, email, or by stopping by a physical location. If you do reach out after hours, please leave a message and we will get back to you as soon as we can!

We look forward to hearing from you!

  • Chat with us!

    Monday - Friday 8:30 - 6:00 & Saturday 8:30 - 1:00

    Chatting is easy! Just click the chat bubble at the bottom right hand corner of the page and a live Virtual Specialist will be there to assist you!

  • Call Us!

    Monday - Friday 8:30 - 6:00 & Saturday 8:30 - 1:00

    • Main Office: (316) 838-5741
    • Toll-Free: (800) 747-5303
  • Department Phone numbers

    Need a specific department? We've got you covered. 

    • Card Activation: (Domestic) (866) 633-5293 (International) (770) 248-5774
    • Lost/Stolen ATM/Debit Card: (800) 500-1044
    • Consumer Loans: (316) 831-8258
    • Consumer Loans Toll-Free: (800) 428-0826
    • Commercial Loans: (316) 291-5240
    • Business Banking Services: (316) 831-8287
    • Trust & Wealth Management (316) 291-5205
    • Online Banking Support: (316) 291-5201
    • Bill Pay Support: (316) 291-5201
    • Bill Pay Support (After Hours): (855) 440-9664
    • Deposit Operations: (316) 941-1300
  • Bank Address

    PO Box 1401

    Wichita, KS 67201

  • Email Us!

    Email us at info@southwestnb.com with any questions you have and we will get back to you right away. Please note that email transmissions are not secure.  Please do not include sensitive information, such as account numbers or social security numbers in any email communication.  

    You can also fill out the form below to send a message.

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