Privacy Policy

FACTS: What does Southwest National Bank do with your personal information?

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

- Social Security Number and income

- Account balances and payment history

- Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.  

How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Southwest National Bank choose to share: and whether you can limit this sharing. 
Reasons we can share your personal information Does Southwest National Bank share? Can you limit this sharing?

For our everyday business purposes--

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No

For our marketing purposes --

to offer our products and services to you

Yes No
For joint marketing with other financial companies Yes No

For our affiliates' everyday business purposes --

information about your transactions and experiences

No We don't share

For our affiliates' everyday business purposes --

information about your creditworthiness

No We don't share
For nonaffiliates to market to you No We don't share

Questions? Call toll-free (800)747-5303 or go to

What we do  
How does Southwest National Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 
How does Southwest National Bank collect my personal information?

We collect your personal information, for example, when you 

- Open an account or deposit money

- Pay your bills or apply for a loan

- Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

- sharing for affiliates' everyday business purposes 

- information about your creditworthiness

- sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. 



Companies related by common ownership or control. They can be financial and nonfinancial companies. 

- Southwest National Bank has no affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies. 

- Southwest National Bank does not share with nonaffiliates so they can market to you. 

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you. 

- Our joint marketing partner(s) include financial service companies. 


Southwest National Bank Online Banking Privacy Statement

The bank places a priority on protecting your privacy, as well as your financial assets. We value each and every customer relationship and are committed to providing the highest level of privacy and security for our customers and visitors to our public website. This page and links inform visitors of our policies and practices related to the collections, use and disclosure of Personal Identifiable Information resulting form the use of products, services, and or third party providers. 

In the course of doing business, the bank may receive and collect information through many sources. Our policies limit the collection and use of information to that which is necessary to maintain, administer, and provide quality products and services to customers. 

Information Collection and Use

Manage your card online or with the mobile app. Control your car, makes payments, set alerts, view your balance, and more!

For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to name, email address, usage data, and location. 

The app does use third-party services that may collect information used to identify you. 

Respect of Right to Privacy

The Bank is committed to complying with law, regulations, and industry best practices established to protect the confidentiality of private customer information, such as the Fair Credit Reporting Act, Right to Financial Privacy Act, and the Financial Modernization Act. 

Maintenance of Accurate Information

Maintaining up to date and accurate account information is imperative. If you ever find that your account information is inaccurate or incomplete. Please contact the bank.

Limited Access

Access and controls are in place to limit access to information unless there is a legitimate business need. Employees are informed of their responsibility to protect information. 


Please be informed that whenever you use products and services information may be collected. 

Personal - Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the product or service. 

Financial - Financial information, such as data related to your payment method (e.g valid debit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. 

Location - Access or permission to and track location-based information from your device, either continuously or while you are using the application, to provide location-based services. 

Electronic Device - We may request certain information from your device. This information may be useful in case of errors or to provide better services. Information collection may include Internet Protocol ("IP") address, device name, operation system/version, configuration utilizing our service, time and date of your use of the service, or other information you may wish to change access or permissions within your device's settings. 

Cookies - Cookies are file with a small amount of data that are used as anonymous unique identifiers. These are stored in your browser from websites to increase efficiencies.

Third-party companies may be used for the following reasons: 

  • To facilitate our Service; 
  • To provide products and services on our behalf; or
  • To assist us in analyzing how products and services are used. 


We value your trust in providing information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100$ secure and reliable, and we cannot guarantee its absolute security.  

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that we do not operate or control external sites. Therefore, we strongly advise you to review the Privacy Policy of those websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. 

Children Privacy

Services do not address or target individuals under the age of 13. We recognize the importance of protecting the identity and privacy of children and comply with the practices within the Children's Online Protection Act. 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page. 

If you would like to receive a copy of the Bank's privacy notice, please write to us at: Southwest National Bank, PO Box 1401, Wichita KS 67201.